How can we help?
Find answers below or email us at [email protected]
Quick Start
Upload Your IEP
Create an account, upload the IEP as a PDF, and get your analysis in about 5 minutes.
Understand Your Report
Learn what each section of your IEP analysis means — domains, scores, concerns, and recommendations.
Learn About IEPs
Browse 50+ articles about IEP rights, goals, services, accommodations, and more.
Pricing & Refunds
One-time purchase, no subscriptions. A 14-day refund promise, minus the card fee.
Frequently Asked Questions
What is IEP Says?
IEP Says is a tool that analyzes your child's IEP (Individualized Education Program) and gives you a plain-language breakdown of every section, goal, and service — including quality scores, concerns, and specific questions to ask at your next meeting.
How do I upload my child's IEP?
Create an account, then upload your child's IEP as a PDF. In about a minute you'll see your first look: we confirm it is your child's IEP and show what the full guide covers for your biggest concern.
Is my child's IEP data safe?
Yes. All uploads are encrypted in transit (TLS) and at rest (AES-256). Your data is stored in an isolated database with row-level security. We never train AI models on your data, and you can delete your data at any time from your account settings.
What do I see before I pay?
Your first look: your child's grade and school year, the IEP's date and pages, when the next annual review is due, and what the full guide covers for your biggest concern. Then you decide.
How much does the full guide cost?
One payment per IEP, shown before you pay, with no subscription. The full guide covers all five areas of your child's day, what to say at the meeting, letters to the school, and answers about the IEP anytime.
Can I get a refund?
Yes. Our refund promise: within 14 days of purchase, ask with the form on our refund page and we refund everything except the card fee ($1.46 on a $39.99 guide). You don't need to give a reason.
Can I re-analyze an IEP if it gets updated?
Yes. Upload the new version and purchase a reanalysis pass. The reanalysis is priced lower than the initial analysis since your account already exists.
Does IEP Says provide legal advice?
No. IEP Says provides educational information and analysis to help you understand your child's IEP. For legal questions about your child's rights, consult a qualified special education attorney or advocate.
What states do you support?
Our analysis engine includes state-specific guidance for 34 states. You can see which states are covered on our state guides page. Federal IDEA protections apply to all states.
How do I contact support?
Email us at [email protected]. We typically respond within one business day.
Still need help?
Email Support
Send us an email at [email protected] and we'll get back to you within one business day.
Your Data Is Safe
256-bit encryption, row-level security, zero AI training on your data, FERPA-aware practices. Read our privacy policy for full details.
Free Resources
Important
IEP Says provides educational information — not legal advice. For legal questions about your child's IEP, please consult a qualified special education attorney or advocate.